Field Service Management Software
Definition
Field service management software schedules, dispatches, and tracks workers at customer locations. It includes job scheduling, mobile work orders, GPS tracking, invoicing, and customer communication.
Common Questions
Real-World Example
A plumbing company dispatches a tech to an emergency call, tracks arrival via GPS, and notifies the customer automatically.
Why It Matters
Multi-crew contractors gain the most from FSM software.
Related Terms
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