A warranty is a promise that work will remain defect-free for a defined period. A callback is when a client reports a recently completed repair has failed. Professional contractors have clear policies for both.
In practice
CRM Services' 1-year warranty covers a callback when caulking separates due to application error, not client misuse.
Why it matters
A clear warranty builds trust and differentiates CRM Services from less professional competitors.
Common questions
How long do contractors typically warranty their work?+
1-2 years for workmanship is standard in residential contracting.
What's not covered?+
Damage caused by the client, normal wear and tear, or issues with materials not supplied by the contractor.
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