We Rebuild What Was Lost
CRM Services specializes in the reconstruction and build-back phase of insurance restoration — the work that begins after emergency mitigation is complete. We are not an emergency mitigation company. We don't do water extraction, board-ups, or after-hours calls. What we do is rebuild your home to its pre-loss condition after the mitigation crew has stabilized the damage. From structural framing to finish carpentry, drywall to flooring, cabinets to fixtures — we handle the full scope of reconstruction.
One of the most important things homeowners don't realize: you have the legal right to choose your own contractor for the rebuild. Your insurance company may suggest a preferred vendor, but in Washington State, the choice is yours. You are not required to use whoever the adjuster recommends. Choosing your own contractor means you control the quality of workmanship, the materials used, and the timeline — not a franchise dispatcher.
Here's where CRM Services offers a real cost advantage. Large restoration franchises like Paul Davis, Servpro, and ServiceMaster bundle emergency mitigation and reconstruction into a single contract at premium rates. CRM handles only the rebuild portion at standard general contractor pricing — the same quality of work, often at significantly lower cost. We work directly with your insurance adjuster, handle all documentation, and bill your insurance company so you only pay your deductible.
We work directly with your insurance company
Same quality work, significantly lower cost than bundled restoration companies
You are not required to use your insurance company's preferred vendor
Cost is determined by scope of damage and insurance coverage. We handle all documentation.
A mitigation company (not CRM) handles the emergency phase — water extraction, dry-out, board-up, or fire damage stabilization. Once the property is stable, the rebuild phase begins.
Exercise your right to choose. Contact CRM Services and let us know your insurance company and claim number. We take it from there.
We meet with your insurance adjuster on-site, review the damage, and agree on the scope of reconstruction. We ensure nothing is missed in the estimate.
We rebuild everything — framing, drywall, flooring, cabinets, paint, fixtures. Your home is restored to its condition before the damage occurred, or better.
We walk through the completed work with you, provide full photo documentation, and submit all final paperwork to your insurance company.
Google Reviews
John was friendly, polite and very professional. His work was quick but also quality. I would highly recommend him for your home projects. I'll be using him again!
Valerie Williams
2 hours ago
We recently had a major bathroom remodel by CRM Services and the result is beautiful. The remodel included replacing old rotted floor boards due to water seepage. The floor is now nice and sturdy with beautiful new vinyl flooring over the top. A new bathtub and sink were installed to add the finishing touch. In spite of this being a major project it was completed within only one week. The entire crew were very kind and respectful. They even mopped up as they finished, leaving everything nice and clean. I would definitely call on them again.
Laura Koreski
35 weeks ago
I have had numerous clients use John for a wide variety of work from interior/ exterior paint, siding work, bathroom remodels, flooring installs, light fixture installs, you name it. He is great about making himself available on short notice and helping my clients out if they're in a pinch. He is always on my go to list of referrals!
Kelsey Sells Washington
Feb 17, 2025
John was friendly, polite and very professional. His work was quick but also quality. I would highly recommend him for your home projects. I'll be using him again!
Valerie Williams
2 hours ago
We recently had a major bathroom remodel by CRM Services and the result is beautiful. The remodel included replacing old rotted floor boards due to water seepage. The floor is now nice and sturdy with beautiful new vinyl flooring over the top. A new bathtub and sink were installed to add the finishing touch. In spite of this being a major project it was completed within only one week. The entire crew were very kind and respectful. They even mopped up as they finished, leaving everything nice and clean. I would definitely call on them again.
Laura Koreski
35 weeks ago
I have had numerous clients use John for a wide variety of work from interior/ exterior paint, siding work, bathroom remodels, flooring installs, light fixture installs, you name it. He is great about making himself available on short notice and helping my clients out if they're in a pinch. He is always on my go to list of referrals!
Kelsey Sells Washington
Feb 17, 2025
John and his team were so great to work with! The team did a fantastic job, paying attention to detail and answering all my questions. I appreciate the input they provided and the expertise they brought to my project.
Tasha
16 weeks ago
Amazing work! They did an excellent job on my flooring. Done on time and they worked with my budget. Will definitely be working with them in the future . Highly recommend. Thanks a bunch guys!
Nick Wylder
39 weeks ago
John Torres did some work for me around 2021 and set up a French door where there was a window. He did a great job leaving everything functional. He is a good listener and accepts suggestions from home owners. I would not hesitate to use his services again!
Marty MuJi
Feb 15, 2025
John and his team were so great to work with! The team did a fantastic job, paying attention to detail and answering all my questions. I appreciate the input they provided and the expertise they brought to my project.
Tasha
16 weeks ago
Amazing work! They did an excellent job on my flooring. Done on time and they worked with my budget. Will definitely be working with them in the future . Highly recommend. Thanks a bunch guys!
Nick Wylder
39 weeks ago
John Torres did some work for me around 2021 and set up a French door where there was a window. He did a great job leaving everything functional. He is a good listener and accepts suggestions from home owners. I would not hesitate to use his services again!
Marty MuJi
Feb 15, 2025
We decided it was time to sell our home so we could begin to move in the direction of our goals. When you've lived in your wonderful home for almost 15yrs and have taken good care of it there may still be some things that need attention. In order to present a close to spotless home to potential buyers my realtor recommended we do a pre-inspection just to see what might need tidying up. John Torres and his team we're amazing to work with. Open communication, know how, quality work, on time, and super pleasant. All the items were completed within the time frame and at a reasonable price. Thank you John Torres & Team!
Nina Cammann
31 weeks ago
John and team have done a couple of projects for me and I've been satisfied with each one. They take great pride in their work.
Terrell S
45 weeks ago
John and his crew at CRM Services have done a phenomenal job with two of our rental homes. He has amazing communication skills, very clear quotes/estimates in repair costs, and provides updates of work being done with pictures and clear descriptions. John also looks at what makes economic sense but also considers quality products. I wish all contractors would have the same work ethic that he upholds. Customer service has been excellent every single time! Thank you, John and CRM Services for providing us with peace of mind (especially when we live in a different state 2500 miles away). We know that we can always trust you with our rental homes.
CareIvan Y
Feb 14, 2025
We decided it was time to sell our home so we could begin to move in the direction of our goals. When you've lived in your wonderful home for almost 15yrs and have taken good care of it there may still be some things that need attention. In order to present a close to spotless home to potential buyers my realtor recommended we do a pre-inspection just to see what might need tidying up. John Torres and his team we're amazing to work with. Open communication, know how, quality work, on time, and super pleasant. All the items were completed within the time frame and at a reasonable price. Thank you John Torres & Team!
Nina Cammann
31 weeks ago
John and team have done a couple of projects for me and I've been satisfied with each one. They take great pride in their work.
Terrell S
45 weeks ago
John and his crew at CRM Services have done a phenomenal job with two of our rental homes. He has amazing communication skills, very clear quotes/estimates in repair costs, and provides updates of work being done with pictures and clear descriptions. John also looks at what makes economic sense but also considers quality products. I wish all contractors would have the same work ethic that he upholds. Customer service has been excellent every single time! Thank you, John and CRM Services for providing us with peace of mind (especially when we live in a different state 2500 miles away). We know that we can always trust you with our rental homes.
CareIvan Y
Feb 14, 2025