We Rebuild What Was Lost
CRM Services specializes in the reconstruction and build-back phase of insurance restoration — the work that begins after emergency mitigation is complete. We are not an emergency mitigation company. We don't do water extraction, board-ups, or after-hours calls. What we do is rebuild your home to its pre-loss condition after the mitigation crew has stabilized the damage. From structural framing to finish carpentry, drywall to flooring, cabinets to fixtures — we handle the full scope of reconstruction.
One of the most important things homeowners don't realize: you have the legal right to choose your own contractor for the rebuild. Your insurance company may suggest a preferred vendor, but in Washington State, the choice is yours. You are not required to use whoever the adjuster recommends. Choosing your own contractor means you control the quality of workmanship, the materials used, and the timeline — not a franchise dispatcher.
Here's where CRM Services offers a real cost advantage. Large restoration franchises like Paul Davis, Servpro, and ServiceMaster bundle emergency mitigation and reconstruction into a single contract at premium rates. CRM handles only the rebuild portion at standard general contractor pricing — the same quality of work, often at significantly lower cost. We work directly with your insurance adjuster, handle all documentation, and bill your insurance company so you only pay your deductible.
We work directly with your insurance company
Same quality work, significantly lower cost than bundled restoration companies
You are not required to use your insurance company's preferred vendor
Cost is determined by scope of damage and insurance coverage. We handle all documentation.
A mitigation company (not CRM) handles the emergency phase — water extraction, dry-out, board-up, or fire damage stabilization. Once the property is stable, the rebuild phase begins.
Exercise your right to choose. Contact CRM Services and let us know your insurance company and claim number. We take it from there.
We meet with your insurance adjuster on-site, review the damage, and agree on the scope of reconstruction. We ensure nothing is missed in the estimate.
We rebuild everything — framing, drywall, flooring, cabinets, paint, fixtures. Your home is restored to its condition before the damage occurred, or better.
We walk through the completed work with you, provide full photo documentation, and submit all final paperwork to your insurance company.
Google Reviews
John was friendly, polite and very professional. His work was quick but also quality. I would highly recommend him for your home projects. I'll be using him again!
Valerie Williams
2 hours ago
We recently had a major bathroom remodel by CRM Services and the result is beautiful. The remodel included replacing old rotted floor boards due to water seepage. The floor is now nice and sturdy with beautiful new vinyl flooring over the top. A new bathtub and sink were installed to add the finishing touch. In spite of this being a major project it was completed within only one week. The entire crew were very kind and respectful. They even mopped up as they finished, leaving everything nice and clean. I would definitely call on them again.
Laura Koreski
35 weeks ago
I have had numerous clients use John for a wide variety of work from interior/ exterior paint, siding work, bathroom remodels, flooring installs, light fixture installs, you name it. He is great about making himself available on short notice and helping my clients out if they're in a pinch. He is always on my go to list of referrals!
Kelsey Sells Washington
Feb 17, 2025
I've known John and his team at CRM services for 6 years. They are professional, skilled and reliable. Great to work with!
Tim Smith
Jan 30, 2025
CRM remodeled our shower, fixed our decking, and did lots of minor repairs and painting on our 1901 built Farmhouse. The new tenants love the work and CRM did a great job for a great price.
James Holcomb
Jan 24, 2025
CRM did work on a rental property when my tenant moved out. They took care of all the details, big and small. Did a great job, in the time frame they promised and made me aware of any changes that came up. Very happy with the work they did!
Sally Barron
Jan 22, 2025
John and his crew were very reliable, punctual and did fantastic work. His guys literally showed up 15 mins before eight every morning and sat in the driveway until 8 o'clock when they were scheduled to start and did excellent work. They're work was outstanding and I highly recommend them!
Scoggin Family
Apr 15, 2024
John and his guys did a great job for us. We had to get our house of 12 years ready to sell in just a few months, I tried doing most of the work myself, but when time was running low, I called the pros. I actually had called another contractor before John But they left the house a mess, and we decided to try another company. I am so lucky we found John. He took care of everything. I asked, even pointed out a few things. His guys could take care of quick and easy. I felt like the amount I was charged was less than I expected, and was definitely fair and reasonable. Our house got sold quickly, and for asking price. I would definitely suggest John to anyone looking for a reliable and trustworthy handyman. He knows his stuff.
Jonathan Maxwell
Dec 8, 2023
John and his crew are wonderfully timely, skilled and professional! It has been a pleasure working with him on multiple occasions.
Bonnie Irby
Dec 7, 2023
I coordinate maintenance for a large portfolio of rental properties in the Vancouver area, and with the large amount of work we do with CRM Services I have nothing but positive things to say. The are quick to respond, and have fast turn around times when it comes to property rental turns. their craftsmanship is also top tier quality and they are super easy to work with.
Jordan Hull
Dec 7, 2023
John was friendly, polite and very professional. His work was quick but also quality. I would highly recommend him for your home projects. I'll be using him again!
Valerie Williams
2 hours ago
We recently had a major bathroom remodel by CRM Services and the result is beautiful. The remodel included replacing old rotted floor boards due to water seepage. The floor is now nice and sturdy with beautiful new vinyl flooring over the top. A new bathtub and sink were installed to add the finishing touch. In spite of this being a major project it was completed within only one week. The entire crew were very kind and respectful. They even mopped up as they finished, leaving everything nice and clean. I would definitely call on them again.
Laura Koreski
35 weeks ago
I have had numerous clients use John for a wide variety of work from interior/ exterior paint, siding work, bathroom remodels, flooring installs, light fixture installs, you name it. He is great about making himself available on short notice and helping my clients out if they're in a pinch. He is always on my go to list of referrals!
Kelsey Sells Washington
Feb 17, 2025
I've known John and his team at CRM services for 6 years. They are professional, skilled and reliable. Great to work with!
Tim Smith
Jan 30, 2025
CRM remodeled our shower, fixed our decking, and did lots of minor repairs and painting on our 1901 built Farmhouse. The new tenants love the work and CRM did a great job for a great price.
James Holcomb
Jan 24, 2025
CRM did work on a rental property when my tenant moved out. They took care of all the details, big and small. Did a great job, in the time frame they promised and made me aware of any changes that came up. Very happy with the work they did!
Sally Barron
Jan 22, 2025
John and his crew were very reliable, punctual and did fantastic work. His guys literally showed up 15 mins before eight every morning and sat in the driveway until 8 o'clock when they were scheduled to start and did excellent work. They're work was outstanding and I highly recommend them!
Scoggin Family
Apr 15, 2024
John and his guys did a great job for us. We had to get our house of 12 years ready to sell in just a few months, I tried doing most of the work myself, but when time was running low, I called the pros. I actually had called another contractor before John But they left the house a mess, and we decided to try another company. I am so lucky we found John. He took care of everything. I asked, even pointed out a few things. His guys could take care of quick and easy. I felt like the amount I was charged was less than I expected, and was definitely fair and reasonable. Our house got sold quickly, and for asking price. I would definitely suggest John to anyone looking for a reliable and trustworthy handyman. He knows his stuff.
Jonathan Maxwell
Dec 8, 2023
John and his crew are wonderfully timely, skilled and professional! It has been a pleasure working with him on multiple occasions.
Bonnie Irby
Dec 7, 2023
I coordinate maintenance for a large portfolio of rental properties in the Vancouver area, and with the large amount of work we do with CRM Services I have nothing but positive things to say. The are quick to respond, and have fast turn around times when it comes to property rental turns. their craftsmanship is also top tier quality and they are super easy to work with.
Jordan Hull
Dec 7, 2023
John and his team were so great to work with! The team did a fantastic job, paying attention to detail and answering all my questions. I appreciate the input they provided and the expertise they brought to my project.
Tasha
16 weeks ago
Amazing work! They did an excellent job on my flooring. Done on time and they worked with my budget. Will definitely be working with them in the future . Highly recommend. Thanks a bunch guys!
Nick Wylder
39 weeks ago
John Torres did some work for me around 2021 and set up a French door where there was a window. He did a great job leaving everything functional. He is a good listener and accepts suggestions from home owners. I would not hesitate to use his services again!
Marty MuJi
Feb 15, 2025
John and his team are amazing to work with! I had an out of town client needing some repairs done and John did a fabulous job. He was very responsive keeping me up to date as the project items were completed while also providing photos. They worked in a timely manner and made it stress free for myself and my clients. I would highly recommend John and his team to anyone looking to have repairs or updates done. :)
Kaytee Binns
Jan 28, 2025
Jon is amazing! Extremely knowledgeable and gets the job done in a timely manner. Phenomenal work, highly recommend!
tawny langin
Jan 23, 2025
John Torres of CRM Services did a fabulous job remodeling my bathrooms and preparation for the sale of my home. Cost-effective, high quality work, and a pleasure to work with , very highly recommended.
Donald Boyd
Nov 6, 2024
John is hands down the best contractor I have gotten the chance to work with. :) He is extremely thorough, knowledgeable, and truly cares for my buyers new purchase of their home as if it were his own. I also appreciate how much he has taught me as a newer agent. If you are looking for a great company who really knows their stuff, this is place for you!
Rochelle Burbank
Mar 29, 2024
The employee who came to my home to help with a leak in my laundry room was punctual and very friendly. He was very patient when explaining what my issue was, despite me having no idea how any of that stuff works. Definitely will recommend them to friends and family
Pizza Time
Dec 8, 2023
CRM was referred to me by the realtor I hired to sell my mom's duplex after she died. Before selling, both units required a door to be removed from the common wall and the doorway to be sheet rocked, textured, painted and new baseboards. CRM showed up to look at the job the very day I called. They explained exactly what steps were necessary and gave me a detailed estimate that was fair and reasonable. They were professional, experienced, and confident and also willing to accommodate my scheduling needs. They started and finished exactly when they said, did a flawless job in both units, cleaned up and gave me no surprises. I highly recommend this company for your construction project.
Kathy Jones
Oct 30, 2023
John and his team were so great to work with! The team did a fantastic job, paying attention to detail and answering all my questions. I appreciate the input they provided and the expertise they brought to my project.
Tasha
16 weeks ago
Amazing work! They did an excellent job on my flooring. Done on time and they worked with my budget. Will definitely be working with them in the future . Highly recommend. Thanks a bunch guys!
Nick Wylder
39 weeks ago
John Torres did some work for me around 2021 and set up a French door where there was a window. He did a great job leaving everything functional. He is a good listener and accepts suggestions from home owners. I would not hesitate to use his services again!
Marty MuJi
Feb 15, 2025
John and his team are amazing to work with! I had an out of town client needing some repairs done and John did a fabulous job. He was very responsive keeping me up to date as the project items were completed while also providing photos. They worked in a timely manner and made it stress free for myself and my clients. I would highly recommend John and his team to anyone looking to have repairs or updates done. :)
Kaytee Binns
Jan 28, 2025
Jon is amazing! Extremely knowledgeable and gets the job done in a timely manner. Phenomenal work, highly recommend!
tawny langin
Jan 23, 2025
John Torres of CRM Services did a fabulous job remodeling my bathrooms and preparation for the sale of my home. Cost-effective, high quality work, and a pleasure to work with , very highly recommended.
Donald Boyd
Nov 6, 2024
John is hands down the best contractor I have gotten the chance to work with. :) He is extremely thorough, knowledgeable, and truly cares for my buyers new purchase of their home as if it were his own. I also appreciate how much he has taught me as a newer agent. If you are looking for a great company who really knows their stuff, this is place for you!
Rochelle Burbank
Mar 29, 2024
The employee who came to my home to help with a leak in my laundry room was punctual and very friendly. He was very patient when explaining what my issue was, despite me having no idea how any of that stuff works. Definitely will recommend them to friends and family
Pizza Time
Dec 8, 2023
CRM was referred to me by the realtor I hired to sell my mom's duplex after she died. Before selling, both units required a door to be removed from the common wall and the doorway to be sheet rocked, textured, painted and new baseboards. CRM showed up to look at the job the very day I called. They explained exactly what steps were necessary and gave me a detailed estimate that was fair and reasonable. They were professional, experienced, and confident and also willing to accommodate my scheduling needs. They started and finished exactly when they said, did a flawless job in both units, cleaned up and gave me no surprises. I highly recommend this company for your construction project.
Kathy Jones
Oct 30, 2023
We decided it was time to sell our home so we could begin to move in the direction of our goals. When you've lived in your wonderful home for almost 15yrs and have taken good care of it there may still be some things that need attention. In order to present a close to spotless home to potential buyers my realtor recommended we do a pre-inspection just to see what might need tidying up. John Torres and his team we're amazing to work with. Open communication, know how, quality work, on time, and super pleasant. All the items were completed within the time frame and at a reasonable price. Thank you John Torres & Team!
Nina Cammann
31 weeks ago
John and team have done a couple of projects for me and I've been satisfied with each one. They take great pride in their work.
Terrell S
45 weeks ago
John and his crew at CRM Services have done a phenomenal job with two of our rental homes. He has amazing communication skills, very clear quotes/estimates in repair costs, and provides updates of work being done with pictures and clear descriptions. John also looks at what makes economic sense but also considers quality products. I wish all contractors would have the same work ethic that he upholds. Customer service has been excellent every single time! Thank you, John and CRM Services for providing us with peace of mind (especially when we live in a different state 2500 miles away). We know that we can always trust you with our rental homes.
CareIvan Y
Feb 14, 2025
CRM Construction has done multiple jobs for me. From rebuilding the front wall of my house, to installing custom garage shelving. They are always awesome and do great work for a fair price.
Moli Thomas
Jan 26, 2025
I highly recommend CRM services. I was referred to John by my Property Management Company in Vancouver, WA. I got a quote right away for an interior paint job and was blown away by the speed and great job that was done! I then asked for an exterior quote, which I also got right away. Which is the reason for 4 stars and not 5. Only because of the weather conditions in Washington, I had to wait a few months rather than a few weeks. John has been very responsive and I am very pleased with the painting they've done for my rental property. It was a godsend finding this company, as I live in Hawaii, so communication is very important. It was a pleasure working with John and using CRM services!
Mara Tabata
Jan 22, 2025
Great service, They did a thorough job and I'm pleased with the results. John is easy to work with and the price was competitive.
Mike R
Jul 27, 2024
Highly recommend John and his crew for home renovations. Pricing was competitive to other estimates we received. Not only was work done to our high standard, the crew kept the space clean while working & carefully cleaned up work area upon project completion (didn't even need to dust after they left!).
Zoe Murillo
Dec 9, 2023
It's hard to find a good contractor like CRM. I use John and his guys for projects on my home and my clients' homes. They do excellent work, are priced fairly and even provide written estimates. I highly recommend them.
Jeff Sarault
Dec 7, 2023
John and his company are my go-to contractors for the Vancouver/Portland area. John is very knowledgeable about everything relating to construction, and discusses projects in a way that helps the customer make the best decision. I work in real estate and the saying "construction projects take twice as long and twice the money" rings true for a lot of projects. However, I can always trust John's quotes to be detailed, accurate, and on point, with no surprises (unless I changed/added something) I've had CRM Services do two complete home remodels, windows, painting, along with many other smaller jobs on rental properties. All of his employees are professional, knowledgeable, and have a good work ethic. Thank you CRM Services!
Jennifer Amsler
Dec 7, 2023
We decided it was time to sell our home so we could begin to move in the direction of our goals. When you've lived in your wonderful home for almost 15yrs and have taken good care of it there may still be some things that need attention. In order to present a close to spotless home to potential buyers my realtor recommended we do a pre-inspection just to see what might need tidying up. John Torres and his team we're amazing to work with. Open communication, know how, quality work, on time, and super pleasant. All the items were completed within the time frame and at a reasonable price. Thank you John Torres & Team!
Nina Cammann
31 weeks ago
John and team have done a couple of projects for me and I've been satisfied with each one. They take great pride in their work.
Terrell S
45 weeks ago
John and his crew at CRM Services have done a phenomenal job with two of our rental homes. He has amazing communication skills, very clear quotes/estimates in repair costs, and provides updates of work being done with pictures and clear descriptions. John also looks at what makes economic sense but also considers quality products. I wish all contractors would have the same work ethic that he upholds. Customer service has been excellent every single time! Thank you, John and CRM Services for providing us with peace of mind (especially when we live in a different state 2500 miles away). We know that we can always trust you with our rental homes.
CareIvan Y
Feb 14, 2025
CRM Construction has done multiple jobs for me. From rebuilding the front wall of my house, to installing custom garage shelving. They are always awesome and do great work for a fair price.
Moli Thomas
Jan 26, 2025
I highly recommend CRM services. I was referred to John by my Property Management Company in Vancouver, WA. I got a quote right away for an interior paint job and was blown away by the speed and great job that was done! I then asked for an exterior quote, which I also got right away. Which is the reason for 4 stars and not 5. Only because of the weather conditions in Washington, I had to wait a few months rather than a few weeks. John has been very responsive and I am very pleased with the painting they've done for my rental property. It was a godsend finding this company, as I live in Hawaii, so communication is very important. It was a pleasure working with John and using CRM services!
Mara Tabata
Jan 22, 2025
Great service, They did a thorough job and I'm pleased with the results. John is easy to work with and the price was competitive.
Mike R
Jul 27, 2024
Highly recommend John and his crew for home renovations. Pricing was competitive to other estimates we received. Not only was work done to our high standard, the crew kept the space clean while working & carefully cleaned up work area upon project completion (didn't even need to dust after they left!).
Zoe Murillo
Dec 9, 2023
It's hard to find a good contractor like CRM. I use John and his guys for projects on my home and my clients' homes. They do excellent work, are priced fairly and even provide written estimates. I highly recommend them.
Jeff Sarault
Dec 7, 2023
John and his company are my go-to contractors for the Vancouver/Portland area. John is very knowledgeable about everything relating to construction, and discusses projects in a way that helps the customer make the best decision. I work in real estate and the saying "construction projects take twice as long and twice the money" rings true for a lot of projects. However, I can always trust John's quotes to be detailed, accurate, and on point, with no surprises (unless I changed/added something) I've had CRM Services do two complete home remodels, windows, painting, along with many other smaller jobs on rental properties. All of his employees are professional, knowledgeable, and have a good work ethic. Thank you CRM Services!
Jennifer Amsler
Dec 7, 2023