CRM Services
⚙️ Software & AutomationModerateAlso: progressive web app, installable web app, web app

PWA (Progressive Web App)

Definition

A Progressive Web App (PWA) is a website that installs on your phone or computer like a regular app — without the app store. You open it from your home screen, it can work offline, and it can send notifications, but it auto-updates like a website so you never have to manually upgrade it.

Common Questions

Real-World Example

A homeowner installs the CRM Services client portal PWA on their phone, then taps it like a regular app to check their remodel status, approve change orders, and message the crew — even from a basement with one bar of service.

Why It Matters

CRM Services is rolling out a PWA version of our client portal first — so homeowners, realtors, and property managers get full mobile access to projects, estimates, and messaging months before our native iOS and Android apps launch.

Related Terms