PWA (Progressive Web App)
Definition
A Progressive Web App (PWA) is a website that installs on your phone or computer like a regular app — without the app store. You open it from your home screen, it can work offline, and it can send notifications, but it auto-updates like a website so you never have to manually upgrade it.
Common Questions
Real-World Example
A homeowner installs the CRM Services client portal PWA on their phone, then taps it like a regular app to check their remodel status, approve change orders, and message the crew — even from a basement with one bar of service.
Why It Matters
CRM Services is rolling out a PWA version of our client portal first — so homeowners, realtors, and property managers get full mobile access to projects, estimates, and messaging months before our native iOS and Android apps launch.
Related Terms
A client portal is a secure login where homeowners, realtors, and property managers can view job sta...
Field service management software schedules, dispatches, and tracks workers at customer locations. I...
A CRM is software that organizes and manages all business interactions with customers and leads — st...
A digital work order is an electronic version of a paper job ticket containing job description, cust...
Automated follow-up sends pre-written emails or texts to customers at scheduled intervals — quote fo...